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Signs of progress

by Geoff Hart

Previously published as: Hart, G. 2012. Signs of progress. Intercom April:36.

Critics claim there's been little progress in the past decade, and that what we're doing today is no different from what we used to do. As a technological optimist, I disagree. Here are some symptoms that the lives of technical communicators have improved, both quantitatively and qualitatively:

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